As of Tuesday May 19th, Vancouver Running Co. will be open and we can't wait to welcome you back to the store. As with most areas of our lives, the new normal looks somewhat different to before we closed our doors, and we'll be implementing some new procedures to make sure our staff, customers and community remain safe.
- Our hours will be limited to 11:00am to 5:00pm, Monday to Saturday, and 12:00pm-5:00pm on Sundays. This allows additional time for cleaning and online order preparation.
- We'll be limiting the number of people in the store to three customers at any one time. We know you're excited to see us, but please stop and take a look before entering the store to make sure it's OK to enter, then follow the floor markers to move around the store in an counter-clockwise direction.
- We have hand sanitizer for you to use at various points throughout the store, including when you enter. Our staff have a stash in the back room too, and they will be paying extra attention to the cleanliness of themselves, and the touch points throughout the store.
- All of our shoe fittings will be 'no touch', so don't be afraid to tell us exactly what you're thinking when you're trying on shoes so we can understand your needs as best as possible.
As well as all this, we'll still be offering virtual fittings, and curbside pick-ups if you'd prefer to not come into the store - and shipping will remain free throughout Canada as we work back to normal operations.