We’re looking for someone to join our team as a full-time Run Retail Specialist.
At Vancouver Running Co. our goal is to provide a unique and exceptional experience for our customers and our community. We operate at a high-level of presentation and knowledge and we will require that of the person that fills this role. We never settle for the industry norm and we are always working hard to provide a run specialty experience that our customers and fellow runners have come to expect from us.
If this sounds like your kind of place, we want to hear from you!
THE ROLE
Reporting to the Retail Operations Manager, the customer experience at VRC is your primary responsibility and will include the following:
- Create a welcoming, relaxed and all-inclusive experience for customers
- Help customers with product decisions by listening to their needs, answering their questions and providing relevant recommendations
- Store maintenance and tasks including merchandising, restocking, cleaning, special orders, warranty cases, etc.
- Fulfilling and managing online orders and associated inventory
- Actively participate in Flight Crew runs, currently held on Thursday evenings and periodic Sunday mornings
- Participate in and assist with Vancouver Running Co. & Flight Crew events and clinics, typically held before or after shop hours
- Be an ambassador for VRC and running no matter where in the world you are training and racing
MUST HAVES
- Must be a runner and be passionate about it
- Must be available to work weekends
- Proactive learner and sound decision-maker
- Must be a clear and concise communicator, and be open and honest with customers
- Must be outgoing and willing to converse with runners and customers
- An eye for style and trends in running clothing
- Must be flexible and patient with both customers and those that run with our crew
- Be open to all types of running and all abilities of runners
- Understand the difference between road, trail and ultra, and the gear needs of all three
Interested in being part of the evolution of run retail? Send your resume to Clare Wilkes at clare@vanrunco.com